Admissions

• Reaching out to LAOP is the first step towards receiving the care you need. You can contact us via phone at 888-449-0852 Our admissions team is ready to answer any questions you might have and guide you through the initial steps.

The initial assessment is a crucial part of our admissions process. It is conducted by our experienced mental health professionals who will gather information about your medical history, current mental health status, and any previous treatments. This comprehensive evaluation helps us tailor a treatment plan that best meets your needs. Expect the assessment to cover topics such as:

• Medical and Mental Health History: A review of your medical background and mental health history.
• Current Symptoms and Concerns: Discussion about your current mental health challenges and goals.
• Treatment Preferences: Exploration of your preferences and any specific needs you have for treatment.

Scheduling an assessment is straightforward. Once you contact us, our admissions team will arrange a convenient time for your initial evaluation. We strive to offer flexible scheduling options to accommodate your availability. During this appointment, you will meet with one of our professionals who will conduct the assessment and answer any questions you may have about the process.

Navigating insurance and payment options can be complex, but our team at LAOP is here to help. We accept a wide range of insurance plans and offer assistance to ensure you understand your coverage and options.

We accept many major insurance plans, including:

• Blue Shield Of California (In-Network)
• Magellan Health (In-Network)
• Cigna
• United Healthcare
• Blue Cross Blue Shield
• Anthem
• Humana
• Beacon

If your insurance provider is not listed, please contact us, and we can discuss your specific situation and explore possible options.

For clients with out-of-network insurance benefits, we work with you to maximize your coverage. Our team will help you understand how these benefits can be applied and assist with any necessary documentation or claims.

For clients without insurance or with limited coverage, we offer flexible payment plans. Our goal is to ensure that financial considerations do not become a barrier to receiving the care you need. Please speak with our admissions team to discuss the available payment options and find a plan that works for you.

Before starting treatment, we will verify your insurance coverage and provide a clear explanation of your benefits. This includes understanding any co-pays, deductibles, or out-of-pocket expenses. Our admissions team is available to answer any questions and help you navigate your insurance plan effectively.

• Identification: A valid photo ID such as a driver’s license, passport, or state-issued ID.
• Insurance Information: Your insurance card and any relevant insurance documentation.
• Medical Records: Any recent medical records or information about previous treatments, including mental health records if available.
• Medications: A list of all medications you are currently taking, including dosage and frequency, along with any prescription bottles if possible.

• Notebook and Pen: For taking notes during sessions or jotting down any important information.
• Comfortable Clothing: Wear or bring comfortable, casual clothing appropriate for therapy sessions and activities.
• Personal Care Items: Any personal hygiene items you may need during your visit, such as a toothbrush or hairbrush.

• Current Medications: Bring any medications you are currently prescribed, in their original prescription bottles if possible. This helps our medical staff understand your current treatment and manage your care effectively.

• Illegal Substances: Any illegal drugs or substances are strictly prohibited.
• Weapons: No firearms, knives, or other weapons are allowed on the premises.
• Non-Prescribed Medications: Only bring medications that have been prescribed to you and are necessary for your current treatment.

• Jewelry and Cash: It is advisable to leave valuable items such as expensive jewelry or large amounts of cash at home to prevent loss or theft.
• Non-Essential Items: Items that are not necessary for your treatment, such as electronic devices or valuables, should also be left at home to minimize distractions and potential loss.

• Check-In Process: Upon arrival at our facility located at 6053 Bristol Pkwy, Culver City, CA 90230, please check in at the front desk. Our staff will guide you through the initial paperwork and direct you to your first appointment.
• Parking: Parking is available on-site. Please allow a few extra minutes to find a parking spot and walk to the main entrance.
• Reception: Our friendly reception team will welcome you and answer any immediate questions you may have. You will be given an orientation to the facility and introduced to the staff members who will be involved in your care.

• Scheduling a Tour: If you would like to take a tour of our facility before starting treatment, please contact our admissions office to schedule a visit. Tours are available during office hours and provide an opportunity to familiarize yourself with the environment and ask any questions.
• What to Expect: During the tour, you will see our therapy rooms, common areas, and outdoor spaces. This helps to give you a sense of comfort and understanding of where your treatment will take place.